Privacy Policy

Your privacy is important to us

EBC Financial Group Privacy Policy

Effective Date: January 1, 2025

1. Introduction

EBC Financial Group (Comoros) Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

We collect several types of information from and about users of our website and services, including:

  • Personal identification information (Name, email address, phone number, etc.)
  • Financial information (Income, employment details, bank account information for loan processing)
  • Device and usage information (IP address, browser type, pages visited, time spent on our website)
  • Cookies and similar technologies to enhance your experience on our website

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and evaluate loan applications
  • To communicate with you about your loan application and account
  • To improve our website, products, and services
  • To send you marketing communications (with your consent)
  • To comply with legal and regulatory requirements
  • To detect and prevent fraudulent activities

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, etc.)
  • To comply with legal obligations, court orders, or government requests
  • To protect our rights, privacy, safety, or property, or that of our users or the public
  • In connection with a business transfer, merger, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure servers and databases
  • Restricted access to personal information
  • Regular security assessments and updates
  • Employee training on data protection

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to delete your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability
  • The right to object to the processing of your personal information

To exercise these rights, please contact us using the contact information provided at the end of this privacy policy.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that contain information about your interactions with our website. We use cookies for the following purposes:

  • Essential cookies: Necessary for the website to function properly
  • Performance cookies: Help us understand how visitors interact with our website
  • Functional cookies: Remember your preferences and choices
  • Advertising cookies: Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience on our website.

8. Links to Other Websites

Our website may contain links to third-party websites. This privacy policy applies only to our website and services. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be effective when posted on our website. We encourage you to review this privacy policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

EBC Financial Group (Comoros) Limited
Email: privacy@ebcfinancial.com
Phone: +269 123 456 789
Address: 123 Financial District, Comoros